“Novastone’s Plumbing Division offers complete plumbing solutions, including installations, preventative maintenance, fault diagnosis, repairs, and system upgrades.
In need of reliable
Plumbing Solutions?
Brand New Sanitary System Installations
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Testing & Commissioning
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Grease Trap Installation & Servicing
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Sewer Line Repairs & Upgrades
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PE / PE-AT Pipe System Construction
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Drain Blockage Clearing
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Brand New Sanitary System Installations | Testing & Commissioning | Grease Trap Installation & Servicing | Sewer Line Repairs & Upgrades | PE / PE-AT Pipe System Construction | Drain Blockage Clearing |
OUR SERVICES
Professional Plumbing Solutions for Homes, Businesses & Property Owners
At Novastone, we provide more than plumbing services—we deliver professionally managed solutions tailored to the nature of your work.
Whether you require a simple plumbing repair, an emergency response, ongoing maintenance, or a complete plumbing installation for a residential or commercial project, our structured approach ensures every engagement is managed with professionalism, clear communication and quality workmanship.
Every service begins with understanding your requirements, allowing us to recommend the most appropriate solution and deliver a service that meets your expectations.
GETTING STARTED
Choose the Contact Method That Works Best for You
We've made it easy to get in touch with the Novastone team. Whether you're planning future works or dealing with an urgent plumbing issue, choose the option that best suits your needs.
Request a Service (Recommended)
The easiest and most efficient way to engage Novastone is by completing our online SERVICE REQUEST form.
This allows us to gather important information before we contact you, helping us understand your requirements and respond more efficiently.
You can provide:
Your contact details
Property location
Type of service required
A description of the work
Preferred contact method
Preferred appointment time (where applicable)
Supporting photographs (if available)
Once your request has been received, a member of our team will review the information and contact you to discuss the next steps.
Call Us
Need to speak with someone directly?
If your enquiry is urgent or you would prefer to discuss your requirements with a member of our team, please give us a call.
Emergency plumbing situations are often best handled over the phone so we can assess the situation quickly and provide immediate guidance while arranging a response.
Phone: +675 70990297
Email Us
You can also send your enquiry by email. Please include as much information as possible so we can understand your requirements and respond appropriately. Email: enquiries@novastoneltd.com
GENERAL PLUMBING SERVICES
Reliable Plumbing Solutions for Everyday Needs
From replacing a leaking tap to installing new plumbing fixtures, Novastone provides professional plumbing services for homeowners, landlords and businesses.
Whether your job is large or small, we focus on delivering quality workmanship with minimal disruption.
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Complete our online Request a Service form with details of the work required.
If your enquiry is straightforward, we may be able to provide advice or arrange the work immediately. For more complex jobs, we may organise a site visit before preparing a quotation.
If you prefer, you can also call or email us.
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Where required, we conduct a site assessment to understand the work and recommend the best solution.
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You'll receive a clear quotation outlining the scope of work, estimated cost and expected timeframe.
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Once approved, we'll schedule the work and prepare all required materials and equipment.
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Our team completes the work safely, efficiently and to a high professional standard.
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Before leaving, we'll inspect the completed work, tidy the work area and ensure you're satisfied with the outcome.
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Tap and mixer replacements
Toilet repairs and installations
Hot water systems
Water tank connections
Kitchen and bathroom plumbing
Pipe replacements
Fixture upgrades
General plumbing repairs
EMERGENCY CALLOUT SERVICES
Fast Response When Every Minute Counts
Plumbing emergencies can occur without warning.
Whether you're dealing with a burst pipe, overflowing sewer, blocked drain or major leak, Novastone responds quickly to minimize damage and restore your plumbing system safely.
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For emergency situations, we recommend calling us as soon as possible.
If the situation is not life-threatening but still urgent, you may also submit a Request a Service online.
We'll ask a few questions to understand:
What has happened
Whether there is an immediate safety risk
Whether water is still flowing
Whether property damage is occurring
This helps us determine the most appropriate response.
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We assess the urgency of your request and determine the appropriate response.
Where safe to do so, we'll provide immediate guidance over the phone while arranging attendance.
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A qualified technician is dispatched with the tools and commonly required materials needed to investigate and resolve the issue.
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We'll identify the cause of the problem and explain the recommended repair before commencing additional work beyond the initial response.
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Where possible, repairs are completed during the same visit.
If additional work is required, we'll discuss the available options and next steps with you.
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We'll confirm the repair; ensure the area is left safe and provide any recommendations for future maintenance.
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Burst pipes
Major leaks
Blocked drains
Sewer overflows
Water supply failures
Emergency plumbing faults
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Submit a Request a Service outlining your property, existing systems and maintenance requirements.
Alternatively, contact us directly to discuss a tailored maintenance program.
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We'll inspect your plumbing systems and identify opportunities to improve reliability and reduce future failures.
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Based on our findings, we'll recommend a maintenance schedule that suits your property and operational requirements.
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Our technicians’ complete routine inspections, servicing and preventative maintenance activities according to the agreed schedule.
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Following each visit, we provide recommendations and advise of any developing issues requiring future attention.
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As your maintenance partner, we'll continue supporting your property through scheduled servicing and professional advice.
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Plumbing inspections
Drain cleaning
Valve servicing
Pump inspections
Water storage systems
Preventative repairs
Asset condition assessments
PREVENTATIVE MAINTENANCE SERVICES
Protect Your Plumbing Before Problems Occur
Preventative maintenance helps reduce unexpected breakdowns and extends the life of your plumbing systems.
Novastone provides scheduled maintenance programs for residential, commercial and industrial properties.
RESIDENTIAL & COMMERCIAL PROJECTS
Professionally Managed Plumbing Projects from Planning to Completion
Whether you're building a new home, renovating an existing property or delivering a commercial development, Novastone provides structured project delivery supported by careful planning, transparent communication and disciplined execution.
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Complete our Request a Service form with information about your proposed project.
Tell us about:
Your project objectives
Property location
Proposed works
Timeframe
Budget considerations (if known)
A member of our team will contact you to discuss the next steps.
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We'll arrange a consultation and, where required, conduct a detailed site inspection to assess the project requirements.
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You'll receive a detailed proposal outlining:
Scope of work
Project deliverables
Estimated costs
Expected timeframe
Key assumptions and exclusions
This ensures everyone has a clear understanding before work begins.
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Once approved, we coordinate labour, materials, equipment and scheduling to prepare for successful project delivery.
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Throughout construction, we manage:
Safety
Quality
Project progress
Communication
Coordination with other trades
Schedule performance
Where unforeseen conditions or requested changes arise, we'll discuss the options and obtain your approval before proceeding.
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Before completion, we'll inspect the work, address any outstanding items and complete a structured handover
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New residential plumbing installations
Commercial plumbing installations
Sewer and drainage systems
Water supply infrastructure
Septic systems
Bathroom and kitchen renovations
Property developments
Civil plumbing infrastructure